Salon Information

SALON INFORMATION

Salon Etiquette

Please refrain from using your mobile phone, for the benefit of yourself as well as other Bliss clients. We understand the world we live in is busy, however Bliss is continually offering an oasis away from day to day activities. If you need to use your mobile phone we suggest you use the silent mode and try to keep conversation minimal and quiet.

When You Arrive

Bliss invites our clients to arrive 10 minutes before your scheduled treatment. This will enable you to complete client details and discuss any skin care concerns with your therapist. This will assist us in providing you with the best possible service and enhance your relaxation and Bliss experience.

Arriving Late

Please plan your “time out” carefully. Late arrival will determine the length of your treatment, as all treatments conclude at the scheduled time so that the next client is not delayed. Full price will apply for the duration of the treatment time that was originally booked.

Cancellation Policy

We appreciate your cooperation by letting us know 24 hours in advance if you need to cancel or reschedule your appointment.  A missed appointment fee may apply for late cancellations.  Please be aware that pre-purchased packages will be treated the same as Gift Voucher cancellation as outlined below.  Your cooperation may benefit somebody else.

Gift Voucher Redemption

Gift Vouchers are only redeemable at place of issue and are not transferrable to sister salon. When redeeming gift vouchers please note that voucher must be redeemed within 6 months of purchase. Bliss Gift Vouchers can not be exchanged for cash. Gift Vouchers will expire in 6-months from the date of issue. Not valid during public holidays. To make any changes or re-schedule your appointment, you must contact Bliss directly. Please note a strict 24hrs notice is required otherwise the voucher’s redemption will be voided. The above terms and conditions are all at Managers discretion.

Payment Options

Eftpos, Mastercard, Visa all welcome we also have American Express facilities available at New Lambton only.